Shipping Policy
Shipping Method
All orders are shipped via USPS.
Order processing typically occurs within 24 hours, and most orders are dispatched the same or next business day.
Orders placed on weekends or U.S. national holidays will be shipped within the next two business days.
In cases of high order volumes, shipments may be delayed by a few days. If any significant delay occurs, you will be notified via email or phone.
Shipping Rates and Delivery Estimates
Shipping rates are calculated based on the destination country, applied discounts, and total order value.
Shipping charges are displayed during checkout.
We offer FREE shipping on all U.S. orders above $20.
Shipment Confirmation and Tracking
Once your order is shipped, you will receive a Shipment Confirmation Email containing your tracking number so you can monitor delivery status in real time.
Damages
KIQ Labs LLC takes full responsibility for orders that are damaged or lost during transit.
If your order arrives damaged, please contact us at kiqlabsllc@gmail.com to file a claim and request a replacement or refund.
Be sure to retain the packaging materials and damaged items when filing your claim.
International Shipping Policy
KIQ Labs LLC ships worldwide.
Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, or other fees imposed by local authorities.
These fees are determined by your country’s customs regulations and are the responsibility of the customer.
KIQ Labs LLC is not liable for any additional charges once the package leaves the United States.